Please carefully review the following User Agreement before using the course.
By using this course and/or viewing material on this course, you agree to be bound by the Terms of this Agreement. If you do not agree to the Terms of this Agreement, do not use this course or any portion thereof in any form or manner.
This User Agreement ("Agreement") governs the use of the course ("Site") developed in collaboration with the Arizona Center for the Blind and Visually Impaired (ACBVI).
The mission of the Site is to provide current, easy to use access to information and resources regarding customer service to individuals with disabilities. In order to maximize the benefit of the Site, users must agree to and abide by the terms of usage.
ACBVI may change, modify, or update this User Agreement from time to time. Continued use of the Site constitutes your acceptance of these changes, modifications, or updates.
The Site reserves the right to change the terms, conditions, and notices under which the Site is offered, including but not limited to the charges associated with the use of the Site.
The Site may contain links to other web sites ("Linked Sites"). The Linked Sites are not under the control of Site and the Site is not responsible for the contents of any Linked Sites, including without limitation any link contained in Linked Sites, or any changes or updates to Linked Sites. The Site is not responsible for webcasting or any other form of transmission received from any Linked Site. The Site is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by the Site or any association with its operators.
As a condition of your use of the Site, you warrant to the Site that you will not use the Site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.
The Site may contain feedback pages, bulletin board services, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not:
- Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
- Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.
- Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents.
- Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer.
- Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages.
- Conduct or forward surveys, contests, pyramid schemes or chain letters.
- Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner.
- Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
- Restrict or inhibit any other user from using and enjoying the Communication Services.
- Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service.
- Harvest or otherwise collect information about others, including e-mail addresses, without their consent.
- Violate any applicable laws or regulations.
The Site has no obligation to monitor the Communication Services. However, the Site reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. The Site reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.
The Site reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in the Site's sole discretion.
Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. The Site does not control or endorse the content, messages or information found in any Communication Service and, therefore, the Site specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized Site spokespersons, and their views do not necessarily reflect those of the Site.
The Site does not claim ownership of the materials you provide to the Site (including feedback and suggestions) or post, upload, input or submit to the Site or its associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting your Submission you are granting the Site, its affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.
No compensation will be paid with respect to the use of your Submission, as provided herein. The Site is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in the Site's sole discretion.
By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.
The information, software, products, and services included in or available through the Site may include inaccuracies or typographical errors. Changes are periodically added to the information herein. The Site and/or its suppliers may make improvements and/or changes in the Site at any time. Advice received via the Site should not be relied upon for personal, medical, legal, or financial decisions and you should consult an appropriate professional for specific advice tailored to your situation.
The Site and/or its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services, and related graphics contained on the Site for any purpose. To the maximum extent permitted by applicable law, all such information software, products, services, and related graphics are provided "as is" without warranty or condition of any kind.
The Site reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Arizona. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and the Site as a result of this agreement or use of the Site. It is the express wish to the parties that this agreement and all related documents be drawn up in English.
The names of actual companies and products mentioned herein may be the trademarks of their respective owners.
The Site collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. The Site also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.
There is also information about your computer hardware and software that is automatically collected by the Site. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by the Site for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Site.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through the Site public message boards, this information may be collected and used by others.
The Site encourages you to review the privacy statements of Web sites you choose to link to from the Site so that you can understand how those Web sites collect, use and share your information. The Site is not responsible for the privacy statements or other content on Web sites outside of the Site and the Site's family of web sites.
The Site collects and uses your personal information to operate the Site and deliver the services you have requested. The Site also uses your personally identifiable information to inform you of other products or services available from the Site and its affiliates. The Site may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
The Site does not sell, rent or lease its customer lists to third parties. The Site may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, the Site may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries.
The Site keeps track of the Web sites and pages our customers visit within the Site, in order to determine what the Site services are the most popular. This data is used to deliver customized content and advertising within the Site to customers whose behavior indicates that they are interested in a particular subject area.
The Site uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize the Site pages, or register with the Site or services, a cookie helps the Site to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Site, the information you previously provided can be retrieved, so you can easily use the Site features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Site services or Web sites you visit.
The Site secures your personal information from unauthorized access, use or disclosure. The Site secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.
The Site will occasionally update this Statement of Privacy to reflect company and customer feedback. The Site encourages you to periodically review this Statement to be informed of how the Site is protecting your information.
Entire User Agreement
This Agreement is the complete and entire agreement between the parties and supersedes any prior agreement, whether written or oral.